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Effective Bug Reports for a Mac OS X Application

Saturday, 06 September 2008

Bugs happen. It’s a fact of life. Although you may not be in the mood at the exact moment they strike, the best possible thing you can do is file a bug report with the developer. You may not get an immediate solution, but you will provide extremely valuable forensic information that should help the developer fix the problem over the long term. Here’s how to report a bug effectively.

Steven Frank from Panic fame provides a very sophisticated list for filing bug reports. I wish everybody could follow these rules and send complete descriptions, but it would be already enough if everybody would be polite.

[via ~stevenf]